KLIA Ekspres Wave & Save Promotion with Visa payWave: Almost Useless When KL City Air Terminal Does NOT Accept Visa payWave

I’ve got another cheap Malindo Air Business Class ticket, and since I had a bag to check-in, I might as well use the KLIA Ekspres to get to the airport, and take advantage of the Wave & Save Promotion with Visa payWave. There was just a slight problem…

The KLIA Ekspres Wave & Save Promotion with Visa payWave allows for a 15% discount on one-way tickets (final fare of RM46.75) when paid for with a Visa payWave card at the fare gates.

The slight problem at the KL City Air Terminal (KL CAT) where I need to enter to check-in my bag was…

… that the KL CAT fare gate does NOT accept Visa payWave, or any other third-party cards such as Touch ‘n Go for that matter. What’s the point of offering a promotion on a non-existent mode of payment.

And yes, I did verify this with the counter staff just beside the fare gates. Either I go to the counter or kiosk to get my ticket without the 15% discount or I head straight to the gate to the platforms and check-in my bag at the airport itself.

Honestly, RM2.75 doesn’t make me a millionaire but it’s the principle of offering this promotion. ERL should have stated this clearly in their terms and conditions instead of having the ticket counter tell you only when you are just about to check in at KL CAT. If I had wanted to check in at the airport, I would have just gotten on the Airport Coach for an 82% discount.

My Point KLIA Ekspres

But I’m pretty sure this will happen, just like the other railway operators around here.



And because I still want at least a 10% discount, I got my ticket from the kiosk instead.


Back to the fare gates to KL CAT.

Checking in my bag at KL CAT.

My boarding pass for my Malindo OD 807 flight back to Singapore.


Down to the KLIA Ekspres platforms at KL Sentral.


Back at my favourite seat on the KLIA Ekspres.

Bye KTM and LRT.

Looks like Bandar Malaysia is starting to take shape.

The KL skyline with the Tun Razak Exchange and The Exchange 106 taking shape.


Still waiting for you guys to commence service.

Finally spotted the new CRRC KLIA Ekspres trainset. Honestly, I didn’t see this when looking through my camera, luckily I decided to be trigger happy when passing by the depot in order to catch the name as stated on the train.

Terms and conditions apply indeed. Albeit non-existent.

Scanning out of the KLIA platforms.

To go up to the departures level, you can wait for the lifts which may take quite a while.

Otherwise, you can just ride the escalators which will take equally long too since you have to go up four floors.

Ever since the fare increase, it’s already hard to swallow paying RM55 for a KLIA Ekspres ticket, and with non-existent discounts now, it’s even worse since it’s just giving you false hope. If I didn’t have anything to check-in and was slightly earlier, I would have opted for the Airport Coach or Jetbus instead, and will probably stick with them for my trips in future.

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