DISCLAIMER: I took this journey before the bedbugs issue appeared on the news. I personally did not experience this issue when I took this journey in September 2016. This blog post does not equate to a recommendation but rather just another option for travel between Singapore and Kuala Lumpur.
Starmart Express offers one of the most frequent bus departures between Singapore to Kuala Lumpur, with an average of 1 bus every half an hour from 6am to midnight at 00 and 30 of the hour, with additional departures at 15 and 45 of the hour or additional buses at existing departure times during peak periods.
While departing from Singapore at the usual “Golden Mile”, Starmart operates out of Golden Mile Tower, which is closer to Nicoll Highway MRT Station, rather than Golden Mile Complex.
Whether you have pre-booked your ticket physically at the counter or online such as through Easybook like me, you have to visit their office to “check-in” before departure ie. get your bus number. They will write your bus number on the A4 printout of your online ticket – no ticket exchange is necessary.
Starmart has many buses awaiting a midnight departure.
The interior of my initial Starmart bus.
While checking tickets, I was informed to change to another bus behind this to go direct to Terminal Bersepadu Selatan (TBS), my intended destination. The staff were exchanging passengers from the additional departures so that buses can proceed direct to the two possible drop-off points of TBS and Berjaya Times Square rather than having all buses stop at TBS first and then proceed to Berjaya Times Square.
The interior of my actual Starmart bus to Kuala Lumpur.
My “bed” for the night.
Considering that there’s no jam on the highway in the wee hours of the morning, I arrived in TBS just before 5am, a little too early for my liking. But better than getting stuck in a jam in the day.
Despite the early arrival, TBS’s arrival platforms seem more crowded at 5am than during the day.
You can get your Starmart Express tickets online through Easybook.
From here, I got on the KTM Komuter Early Bird Service from Bandar Tasik Selatan to KL Sentral.
Some possible booking methods for Starmart Express are:
- Starmart Express ticket counters
- Online from Easybook
How do I book tickets online?
- Click here for a step-by-step guide for Easybook.
Hi! What about passport control and migration process between countries? I’m worried about how much time it takes, buses wait for you?
It’s airport-like for Singapore and a similar process takes place for Malaysia. Buses wait for you for a reasonable time. The people who miss the bus and complain that buses do not wait for them are most of the time people with passport, visa or overstay issues, or people who chose the wrong bus company and/or bought a ticket from a tout.
Thanks! Do you know the bus company KKKL?