Causeway Link Express Bus CW2 Visa payWave Contactless Payment from Singapore Queen Street Bus Terminal to Johor Bahru Bangunan Sultan Iskandar (JB Sentral)

Causeway Link Bus Service CW2 is an express bus service between Singapore Queen Street Bus Terminal in Bugis and Johor Bahru Bangunan Sultan Iskandar adjacent to JB Sentral. The new Causeway Link Transit with Visa scheme launched on 15 July 2022 by accepting Visa payWave as an additional mode of cashless payment on top of ManjaLink, EZ-Link, and NETS FlashPay cards, when departing from Singapore.

Singapore Queen Street Bus Terminal

Queen Street Bus Terminal is located in between Bugis MRT Station and Jalan Besar MRT Station, offering easy access to public transport in downtown Singapore.

The boarding process at Queen Street Bus Terminal for Causeway Link Bus Service CW2 is easy – simply join the queue.

Fares and modes of payments are posted inside the Causeway Link Bus Service CW2 queue line.

After a few minutes of waiting, my Causeway Link Bus Service CW2 arrived for boarding.

Payment is made on board the Causeway Link CW2 bus.

For ManjaLink and Visa payWave, tap your card on the on-board bus validator beside the bus driver’s seat.

For EZ-Link and NETS FlashPay, tap your card on the handheld validator by terminal staff.

Visa payWave Contactless Payment

Payment for Causeway Link CW2 by Visa payWave is easy. Simply tap the Visa payWave contactless bank card on the on-board bus validator beside the bus driver’s seat. No paper tickets are issued.

The interior of the Causeway Link CW2 bus.

Free WiFi is available on board the Causeway Link CW2 bus.

Departing from Singapore Queen Street Bus Terminal.

The Causeway Link CW2 express bus takes about half an hour to travel from Queen Street Bus Terminal to Woodlands Checkpoint for Singapore immigration, taking the PIE and BKE expressways for this non-stop journey.

Approaching Woodlands Checkpoint.

Woodlands Checkpoint (Exit Singapore)

All passengers must alight from the bus at Woodlands Checkpoint for Singapore immigration clearance. No tap-out is required when disembarking here.

Photography is not allowed inside Woodlands Checkpoint.

When re-boarding the Causeway Link CW2 bus after Singapore immigration, tap your Visa payWave contactless bank card on the on-board bus validator again. No paper tickets are issued.

From Woodlands Checkpoint to Johor Bahru Kompleks Kastam, Imigresen dan Kuarantin (KIK) Bangunan Sultan Iskandar (BSI) (Johor Bahru Sultan Iskandar Building (BSI) Customs, Immigration and Quarantine (CIQ) Complex), you may also take any Causeway Link bus between the 2 checkpoints to continue your journey. Simply board the first Causeway Link bus in front of you when it comes to your turn in the queue.

The Causeway Link CW2 bus got more crowded at Woodlands Checkpoint as the combined crowd of CW1, CW2, and CW5 are now together for the border crossing.

Heading on to the Johor-Singapore Causeway.

Crossing over the Singapore-Malaysia international border.

The view of R&F Tanjung Puteri from the Johor-Singapore Causeway.

Heading up the viaduct to JB Bangunan Sultan Iskandar.

Entering JB Bangunan Sultan Iskandar.

Johor Bahru Bangunan Sultan Iskandar CIQ Complex (Enter Malaysia)

All passengers must alight from the bus at Johor Bahru Kompleks Kastam, Imigresen dan Kuarantin (KIK) Bangunan Sultan Iskandar (BSI) (Johor Bahru Sultan Iskandar Building (BSI) Customs, Immigration and Quarantine (CIQ) Complex) for Malaysia immigration and customs clearance. No tap-out is required when disembarking here.

Head up the escalators to the immigration hall.

If heading to JB Sentral, JB City Square, or KOMTAR JBCC, u-turn after Malaysia customs at the convenience store to simply walk out of Johor Bahru Bangunan Sultan Iskandar CIQ Complex.

Heading down the escalator on the link bridge between JB Bangunan Sultan Iskandar and JB Sentral.

JB Sentral is just ahead.

Causeway Link Visa payWave Fare Calculation from SGD to MYR to SGD

The Causeway Link CW2 bus fare from Singapore Queen Street to JB Bangunan Sultan Iskandar CIQ costs S$4.80.

Using a Singapore Visa credit card, I was charged RM15.36 by Causeway Link at the Causeway Link ManjaLink currency exchange rate which at the time of my journey was 3.2.

This RM15.36 was in turn charged by DBS at existing bank foreign transaction rates, which then caused my fare to be S$4.98 after DBS foreign transaction rates and fees.

If you are a frequent traveller on Causeway Link cross-border bus services, perhaps using a ManjaLink card would help to mitigate any fees involved as you will only have to deal with Causeway Link ManjaLink’s currency exchange rate for fares in Singapore Dollars.

However, if you are just using Causeway Link cross-border bus services occasionally, the Visa Contactless Payment is much more useful as most people around the world with bank accounts would have a Visa credit or debit card already, and the additional 18 Singapore cents (for me) after foreign transaction rates and fees is far less than the initial ManjaLink card cost of RM10.