KTM ETS Train Services Resume on Single Track Following Sungkai-Kalumpang Fallen Tree Incident (23 December 2025)
KTM Berhad has confirmed that Electric Train Service (ETS) operations have resumed on 23 December 2025 following yesterday’s disruption caused by a fallen tree, with trains now operating on a single track between Sungkai and Slim River. The partial service restoration was successfully implemented at 6.32am today, allowing ETS trains to resume normal movement through the affected section. However, KTMB advises passengers that delays are still expected as services continue to operate on one track only.
Known ETS Train Status Updates
23 December 2025 (Tuesday)
As of 11.00am
Journeys on 22 December 2025:
- Train No. 9179 is currently delayed by 762 minutes.
- Train No. 9180 is currently delayed by 673 minutes.
- Train No. 9052 is currently delayed by 595 minutes.
- Train No. 9278 is currently delayed by 597 minutes.
Journeys on 23 December 2025:
- Train No. 9272 is currently delayed by 102 minutes.
- Train No. 9172 currently has no movement status available.
- Train No. 9274 currently has no movement status available.
- Train No. 9022 currently has no movement status available.
- Train No. 9051 is currently delayed by 207 minutes.
- Train No. 9171 is currently delayed by 111 minutes.
- Train No. 9173 is currently delayed by 110 minutes.
- Train No. 9273 is currently delayed by 10 minutes.
- Train No. 9420 is currently delayed by 120 minutes.
- Train No. 9321 is currently delayed by 170 minutes.
As of 12.00pm
Journeys on 22 December 2025:
- Train No. 9278 is currently delayed by 613 minutes.
Journeys on 23 December 2025:
- Train No. 9272 is currently delayed by 102 minutes.
- Train No. 9172 is currently delayed by 221 minutes.
- Train No. 9274 currently has no movement status available.
- Train No. 9022 currently has no movement status available.
- Train No. 9051 is currently delayed by 331 minutes.
- Train No. 9171 is currently delayed by 255 minutes.
- Train No. 9173 is currently delayed by 165 minutes.
- Train No. 9273 is currently delayed by 61 minutes.
- Train No. 9420 is currently delayed by 130 minutes.
- Train No. 9321 is currently delayed by 170 minutes.
- Train No. 9275 is currently delayed by 44 minutes.
- Train No. 9104 currently has no movement status available.
- Train No. 9004 currently has no movement status available.
- Train No. 9025 is currently delayed by 225 minutes.
As of 2.30pm:
Journeys on 23 December 2025:
- Train No. 9272 is currently delayed by 118 minutes.
- Train No. 9172 is currently delayed by 250 minutes.
- Train No. 9274 is currently delayed by 271 minutes.
- Train No. 9022 is currently delayed by 293 minutes.
- Train No. 9051 is currently delayed by 331 minutes.
- Train No. 9171 is currently delayed by 291 minutes.
- Train No. 9173 is currently delayed by 165 minutes.
- Train No. 9273 is currently delayed by 103 minutes.
- Train No. 9420 is currently delayed by 130 minutes.
- Train No. 9321 is currently delayed by 170 minutes.
- Train No. 9275 is currently delayed by 47 minutes.
- Train No. 9104 is currently delayed by 172 minutes.
- Train No. 9004 currently has no movement status available.
- Train No. 9025 is currently delayed by 290 minutes.
- Train No. 9176 is currently delayed by 53 minutes.
- Train No. 9107 is currently delayed by 91 minutes.
- Train No. 9207 is currently delayed by 50 minutes.
- Train No. 9283 currently has no movement status available.
As of 5.30pm:
Journeys on 23 December 2025:
- Train No. 9027 is currently delayed by 330 minutes.
- Train No. 9420 is currently delayed by 270 minutes.
- Train No. 9274 is currently delayed by 321 minutes.
- Train No. 9283 is currently delayed by 303 minutes.
Ongoing Electrification Repair Works
KTMB’s technical teams are currently carrying out intensive repair works on the electrification system at the incident site to ensure train operations can be fully restored in a safe and timely manner.
Passenger Refunds and Insurance Claims
Passengers travelling on ETS services who choose not to continue their journey due to delays exceeding two hours are eligible for a full fare refund. Refunds can be claimed at ticket counters within seven (7) days from the date of travel, subject to existing terms and conditions.
In addition, passengers who experience train delays of four hours or more and have purchased the Premium Takaful Plan may submit an insurance claim by contacting Etiqa Claim Assist at 010-368 7829 or via email at support@goinsure.com.my.
Passengers who choose to continue travelling on ETS services are not eligible for a refund.
Passenger Support Measures Implemented
Earlier, KTMB deployed 12 shuttle buses to facilitate passenger transfers to Slim River Station for northbound journeys and Sungkai Station for southbound journeys, allowing passengers to continue their trips by train.
Light refreshments and mineral water were also provided to passengers on all 12 affected trains upon arrival at Slim River and Sungkai stations.
Latest Updates and Contact Information
KTMB will continue to provide real-time service updates via its official social media channels. Passengers seeking further assistance may contact the KTMB Call Centre at +603-9779 1200.
KTMB Apologises for Inconvenience
KTMB once again extends its sincere apologies for the inconvenience caused and thanks all passengers for their patience, understanding, and cooperation, particularly those directly affected during the disruption.