Flight Review: Jetstar Asia 3K688 from Kuala Lumpur KLIA T2 to Singapore Changi Airport T4 by Airbus A320-200

Jetstar Asia 3K688 from Kuala Lumpur KLIA T2 to Singapore Changi Airport T4 Flight Review

Jetstar Asia 3K688 is the last Jetstar Asia flight of the day from Kuala Lumpur International Airport Terminal 2 to Singapore Changi Airport Terminal 4. I decided to fly back to Singapore this time as I already had a long bus ride from Singapore to KL the day before, and not arrive back in Singapore past midnight if I had taken a bus.

Kuala Lumpur International Airport Terminal 2 (KLIA T2)

The rebranding of klia2 to KLIA T2 is under way with both abbreviations and styles present at the entrance to the departure hall.

Heading in to the departure hall.


Check-in for Jetstar Asia is at Row Z.

Check-in for Jetstar Asia 3K688 was fuss-free as I was one of the last to check-in, cutting it close to closing time. Also, my sling carry-on for this flight was even smaller than Ryanair’s allowance, so there was no need to check anything.

My boarding pass for my Jetstar Asia 3K688 from Kuala Lumpur International Airport Terminal 2 to Singapore Changi Airport Terminal 4. This will also be my first Jetstar Asia in to Changi Airport Terminal 4.

Immigration & Customs

Heading for departure immigration.

While I entered Malaysia by Bangunan Sultan Iskandar (BSI) Johor Bahru (JB) the previous day, I consciously went to the manual counter at BSI JB even though I was eligible to enter Malaysia by the Autogate, as I needed an entry stamp to prove my entry into Malaysia when exiting from KLIA T2 via the manual counter. I wasn’t sure if the Autogate will be opened for foreigners’ use at KLIA T2 when there are no long queues, so having a permanent wrong mark on my passport would not be something I want.

Immigration and customs scanning was quite fast with just about 5 minutes of queuing. No need to walk the Skybridge this time too as my flight was departing from the L gates.

Turning right to the L gates.

Heading down to the L gates.

Security Screening

Security screening is done at the entrance to the pier.

After security screening, the path leads to the pier. As security has already been cleared, you can purchase liquids aerosols, and gels inside with no further issues.

The 1 travellator in Pier L was out of service.

Water dispensers are available outside the second and third toilets when walking down the pier from security.

Gate L5

My gate at L5. This gate hold room is free-flow with no boarding pass checks upon entry.

The airline logos and flight numbers don’t seem to match up on the screen.

The interior of Gate L5. Seats are arranged in a 3-3 configuration facing the boarding area.

There was a long wait here due to the late arrival of the incoming flight 3K687. From Flightradar24, this looks like it was caused by a delayed departure from Changi Airport first and then again when landing at KLIA due to congestion.

Boarding only commenced at 9.17pm, which was 3 minutes away from scheduled departure time.

Heading down the ramp to the aerobridge. Pier L is shared with Pier K for domestic departures, and the ramp down is to the domestic level with segregation.

Jetstar Asia 3K688

9V-JSL is on duty for my Jetstar Asia 3K688 flight from Kuala Lumpur to Singapore.

There was a bit of crowd still queuing on the aerobridge.

Looks like I’m in a Singapore departures area this night.

It was a very full Jetstar Asia 3K688 flight on this evening.

I was given seat 11D which is the row before the emergency exit row, hence there was no recline. Nonetheless, there was still a recline button which can be pressed, but didn’t do anything.

The legroom on board Jetstar Asia’s Airbus A320-200.

A tray table is provided with a Klook advertisement on it.

My Jetstar Asia 3K688 flight departed from Kuala Lumpur at 9.52pm – 32 minutes delayed.

Once the seat belt signs have been turned off, the refreshment trolley came out to serve those who have pre-booked snacks and drinks. On-board sales were done with a cabin crew holding up the menu and walking down the aisle to take orders only, due to the short flight time.

Milo & Stroopwafel

I hadn’t had dinner yet, so I went for an on-board hot drink and snack.

I ordered a hot Milo with a Stroopwafel as a set for S$6. Separately, the hot Milo would cost S$4 and Stroopwafel would cost S$3.

Placing my Stroopwafel on top of my hot Milo like a Dutch.

Pro-tip: My Milo started to get tasteless after eating the Stroopwafel as the caramel was sweeter than the Milo. Drink most of the Milo before eating the Stroopwafel.

The clean toilet on board.

Paper towels are provided by Jetstar Asia which is a plus point.

Singapore Changi Airport Terminal 4

My Jetstar Asia 3K688 flight landed at Singapore Changi Airport at 10.29pm – 1 minute early.

Heading up the aerobridge at Singapore Changi Airport Terminal 4.

Following the petal trail to arrival immigration.

Heading down to the transfer hall and arrival immigration.

As Jetstar Asia has codeshare agreements with Air France, Emirates, Finnair, KLM, Qantas, and SriLankan Airlines, there were a few passengers who had to connect to other terminals via the Changi Airport Terminal 4 Shuttle Bus to Terminals 3 and 1 for their next flight.

Immigration was instant with the many eIACS gates available. As usual, some passengers got held up because they did not fill up their SG Arrival Card (SGAC) despite the multiple signs on approach to immigration.

Heading past duty free with nothing to buy, and I was flying in from Malaysia anyway.

Baggage reclaim was at Belt 1.

Customs followed which I walked passed through without delay with my 1 small sling bag, and I was back out in Singapore.

To go to other terminals, JEWEL, and Changi Airport MRT Station, take the Changi Airport Terminal 4 Shuttle Bus to the left after exiting through customs.


Jetstar Asia was a “premium” budget airline in the past for the KL-Singapore route which departed from KLIA Terminal 1 and landed at Changi Airport Terminal 1 which was a much more pleasant travel experience.

The move to KLIA Terminal 2 (then-klia2) on 8 July 2015 made it just like a regular low-cost carrier from KL’s low-cost-carrier-centric terminal, though still using Changi Airport Terminal 1 in Singapore.

With the move to Changi Airport Terminal 4, further distance is added between the main terminals in Singapore, and travel time is added if flying with Jetstar Asia. On a positive note, however, because the crowds are much lesser at Terminal 4, going through the terminal processes is much faster.

While I have options to leave Changi Airport Terminal 4 by public bus if the arrival time for the next bus is not too long, some tourists may not be familiar with access to other MRT stations, and must backtrack to the main terminals first, adding travel time. Connecting passengers on Air France, Emirates, Finnair, KLM, Qantas, and SriLankan Airlines must also use the Changi Airport Terminal 4 Shuttle Bus to Terminals 3 and 1 for their next flight, adding travel stress especially if a flight is delayed.

One comment

  1. Depending on where you are staying in KL is the time difference that great when comparing the Aeroline bus from Corus Hotel to Harbourfront and the time taken to get to KLIA T2 then the extra time to get into Singapore from T4 ?

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